FAQs

Frequently Asked Questions

 

• Is this website secure?

Absolutely. We take security to the highest level. You are protected to level 1 PCI (Payment Card Industry) standards with SSL (Secure Sockets Layer) encryption, keeping your information safe.

• How quickly will my Item arrive?

Items usually ship the same business day, or the very next day.

All items ship from Michigan USPS First Class Mail. Depending on where you are, it generally takes 2 to 5 business days.

• How do I return an item?

Simply contact us via email at hello@emersonoutdoors and provide us with the date of purchase and the reason for the return. We will only be able to accept returns which comply with our Return Policy.

• What is your return policy?

You have 30 days from the original purchase date to return any items. You are responsible for any return shipping costs.  Items must be in new condition

• Can I ask question not listed here?

Please do. Contact us here to ask as many questions as you would like and we answer them as soon as possible.

• Satisfaction guaranteed?

Of course it is 100 percent. If you are not happy, neither are we. We are more than happy to make it right.